Treetop Entertainment and this Site Care About Your Privacy.
The Information We Collect
We may collect certain non-personally
identifiable information when you visit many of our web pages such
as the type of browser you are using, the type of operating system
you are using, and the domain name of your Internet service
provider. This information is primarily used for internal
purposes, but only in an aggregate form (individual users cannot be
identified). Personally identifiable information may be collected
from users of treetopentertainment.com when users voluntarily
provide this information. All such personal information is retained
by Treetop Entertainment and is not sold or otherwise transferred by
Treetop Entertainment, unless the express consent to do so has been
obtained or if Treetop Entertainment is required by law, court, or
governmental order to disclose such information in a particular
circumstance. This information is used by Treetop Entertainment to
better understand usage patterns and to enhance user enjoyment of
treetopentertainment.com. Aggregate information may be shared with
advertisers; however, as is set forth more fully below, no data
concerning users under the age of 13 is ever used. Treetop
Entertainment sometimes uses e-mail addresses and other personally
identifiable information to contact users who provide their e-mail
addresses for specific purposes.
Newsletters and Other
Communications from Us
Our registered users and
customers may receive newsletters or other email communications
from our Treetop Entertainment or other affiliated sites.
We may also offer other users the opportunity to sign up to
receive such information. When there is a separate sign-up for
newsletters, we ask for contact information such as name and
email address, and, occasionally, demographic and profile
information. We may offer our users the choice whether to
receive mailings from others that we think will be of interest.
Recipients of our mailings can unsubscribe by following
instructions that may appear at the end of the email newsletter.
Note that in order to keep our registered users informed about
the operation of our services, we may send emails and
announcements that are needed for the proper functioning and
administration of our sites and service.
Communications with Us
We have features where you can submit
information to us (such as when contacting us with a question or feedback).
We will retain your emails and other information you submit to us for our
internal purposes, and to help us to serve you better.
Interactive and Community Features
Our sites
may offer interactive and community features, such as message boards,
on-line chat, etc. All information posted or sent through these features
may be publicly available. You should be aware that when you
voluntarily disclose personal information (e.g., user name, email
address, phone number) through these features, that information can be
collected and used by others and may result in unsolicited
communications from other people. Users' posts may be publicly and/or
internally associated with their profiles/screen-names. Users are solely
responsible for the content of messages they post or send on public
forums.
Contests, Sweepstakes and Surveys
We may also
have contests, sweepstakes and surveys at our sites. When you enter or
participate in them, we request contact information from you (such as your
full name, email address, mailing address, and telephone number) and may
also request demographic or profile information. We will use the information
you provide for the purpose of conducting the promotion (for example, to
contact you if you have won). We may also use the information to send you
newsletters and other information we think may be of interest. Recipients of
our mailings can unsubscribe by following instructions that may appear at
the end of the email newsletter. Any personal information collected will be
used by us and may be associated with registration information. We may share
aggregate information with others. We may sometimes partner with sponsors in
offering contests, sweepstakes or surveys, and may share (provide and
receive) information with them.
Automatic Data Collection
Our web sites
have features that automatically collect information from users to assist us
in creating sites that honor our users' preferences and serve their needs.
To enhance your experience with our sites,
many of our web pages use "cookies." Cookies are text files we place in your
computer's browser to store your preferences. Cookies, by themselves, do not
tell us your e-mail address or other personally identifiable information
unless you choose to provide this information to us by, for example,
registering at one of our sites. However, once you choose to furnish the
site with personally identifiable information, this information may be
linked to the data stored in the cookie. We use cookies to understand site
usage and to improve the content and offerings on our sites. For example, we
may use cookies to personalize your experience at our web pages (e.g. to
recognize you by name when you return to our site), save your password in
password-protected areas, and enable you to use shopping carts on our sites.
We also may use cookies to offer you products, programs, or services.
Cookies can also enable us to track users' movements and target their
interests to enhance their experience at our sites. We may also collect
click stream data and assign unique identifiers to our users for the same
purpose. Information obtained with these technologies may be associated with
personal information for registered users. If users reject cookies,
they may be limited in using some areas of our sites. A third-party
advertisement server or we may also use cookies in connection with targeting
advertisements or promotions to users. Our advertisers and other third
parties whose products or services are promoted on our sites may also use
cookies or other technology, and we advise you to check their privacy
policies for information about their cookies and other privacy practices.
For our internal purposes, we may gather
information such as the date, time, browser type, navigation history, and IP
address of all visitors to our site(s). We use this information for our
internal security audit log, trend analysis, and system administration, and
to gather broad demographic information about our user base for aggregate
use.
With Whom Your Information is Shared
We may use the information you provide
about yourself to fulfill your requests for our products, services, or
newsletter, to respond to your inquiries, to notify you when you have
won one of our contests, and to offer you other products, or services
that we believe may be of interest to you.
We use the information that you provide about
others to enable us to send them your gifts. From time to time, we
also may use this information to offer our products, programs, or services
to them.
The information we collect in connection with
our online forums and communities is used to provide an interactive
experience. We use this information to facilitate participation in these
online forums and communities and, from time to time, to offer you products,
programs, or services.
We sometimes use the non-personally
identifiable information that we collect to improve the design and content
of our site and to enable us to personalize your Internet experience. We
also may use this information in the aggregate to analyze site usage, as
well as to offer you products, programs, or services.
We will disclose information we maintain when
required to do so by law, for example, in response to a court order or a
subpoena, or when we have reason to believe that disclosing this information
is necessary to identify, contact or bring legal action against someone who
may be causing injury to or interference with (either intentionally or
unintentionally) our rights or property. We may also disclose such
information in response to a law enforcement agency's request. You
should be aware that courts of equity, such as U.S. Bankruptcy Courts, may
have the authority under certain circumstances to permit your information to
be shared or transferred to third parties without your permission.
Agents and contractors of Treetop
Entertainment who have access to personally identifiable information are
required to protect this information in a manner that is consistent with
this Privacy Notice by, for example, not using the information for any
purpose other than to carry out the services they are performing for Treetop
Entertainment.
Although we take appropriate measures to
safeguard against unauthorized disclosures of information, we cannot assure
you that personally identifiable information that we collect will never be
disclosed in a manner that is inconsistent with this Privacy Notice.
Inadvertent disclosures may result, for example, when third parties
misrepresent their identities in asking the site for access to personally
identifiable information about themselves for purposes of correcting
possible factual errors in the data.
Information provided at Artist sites that we
host or manage may be shared with that Artist, including their management,
representatives, and any new label they may join. As with other third
parties, we are not responsible for how the Artists handle the data once
they receive it. When we have co-branded or sponsored services, when we host
a site, or when we join with other parties to provide specific services, we
may share (provide and receive) your personal information with them.
Other than as set forth in this policy, we do
not share your personally identifiable information with other companies,
apart from those acting as our agents in providing our service to you, and
which agree to use it only for that purpose and to keep the information
secure and confidential.
We may share (provide and receive) aggregate
information, which is not personally identifiable, with others. This
information may include demographic data such as the gender and/or
geographic location of groups of users, but it will not include personal
information (such as your name or email address). We use aggregate
demographic information about our customers in order to improve our service
for marketing purposes.
Collection of Information by Third-Party Sites and Sponsors
Some of our sites contain links to other
sites whose information practices may be different than ours. Visitors
should consult the other sites' privacy notices, as we have no control over
information that is submitted to, or collected by, these third parties.
Treetop Entertainment sites sometimes may
offer contests, sweepstakes, or promotions that are sponsored by or
co-sponsored with identified third parties. By virtue of their
sponsorship, these third parties may obtain personally identifiable
information that visitors voluntarily submit to participate in the
contest, sweepstakes, or promotion. Treetop Entertainment has no control
over the third-party sponsors' use of this information. The Treetop
Entertainment site will notify you at the time of requesting personally
identifiable information if third-party sponsors will obtain such
information.
Our sites may provide you the opportunity to
choose to receive communications from us or from third parties at the point
where we request information about you. You have the option of removing your
name from any email list. In order to ensure the quickest removal from any
list, it is best to follow the specific instructions outlined within the
communications you receive from us.
Access
If a user's personally identifiable
information changes (such as zip code), we endeavor to provide a way to
correct or update that user's personal data. Please feel free to contact us
if you have any questions regarding making changes to your data.
Data Collection From Children
We strive to comply with the Children's
Online Privacy Protection Act (COPPA). We do not knowingly collect personal
information from U.S. children under 13 without appropriate parental notice
and consent. Sites that are directed to children where personal information
is collected should have a Children's Privacy Policy setting forth our
COPPA-compliant practices. At many sites, we actively screen-out children
from data collection and/or use of interactive or community features. We are
committed to protecting children's privacy.
Children under the age of 13 should not
provide any personally identifiable information on this site without the
knowledge and permission of his or her parent or guardian. In the event that
Treetop Entertainment determines that a user of this site is under the age
of 13, Treetop Entertainment will not maintain or use any personally
identifiable information about such user without the consent of his or her
parent or guardian, except as allowed by law. The parent or guardian of any
person under the age of 13 whose personal information has been collected on
this site may ask to review that personal information and may, if they so
choose, request that such information be deleted, and that no additional
information be gathered by Treetop Entertainment.
In the event that Treetop Entertainment
conducts an Internet contest on this site, Treetop Entertainment asks each
contestant to provide date of birth, as well as his or her name, address,
and e-mail address. Information submitted in order to participate in a
contest is not used for any other purpose.
Security
Security for all personally identifiable information is extremely
important to us. We store your personal information securely, and use
special procedures designed to protect the information we collect from
loss, misuse, unauthorized access or disclosure, alteration or
destruction.
Merchant / E-Commerce Areas
Treetop Entertainment uses secure server
software over a Secure Socket Layer (SSL) line to protect your credit
card information. It encrypts all of your personal and credit card
information so that this information cannot be read as it travels to our
ordering system, and once it is received, it is stored in a location not
accessible via the Internet.
Under the Fair Credit Billing Act, your bank cannot hold you liable for more
than $50 of unauthorized charges. Note that, in the event of unauthorized
use of your credit card, you must notify your credit card provider in
accordance with its reporting rules and procedures.
Links
We may provide links to non-Treetop Entertainment sites. We are not
responsible for those other sites, their privacy policies or how they
treat information about their users, and we advise you to check their
privacy policies.
Privacy Policy Changes
We reserve the right to modify, alter or
otherwise update this Privacy Policy at any time. Therefore, we
encourage you to review this policy from time to time.
Contact
Treetopentertainment.com is owned and operated by Treetop Entertainment
Inc., 1714 Franklin St., Bldg. 100, Suite 117, Oakland, CA, 94612.
We can be reached by phone at 1-800-945-4841 or by e-mail by clicking on
the contact us link. If you have any questions about our privacy
policy or practices, or you wish to amend, update, or verify the
information on file, or to notify us that you want your information
deleted from our files, please contact us.
